HEALTH PROCESSES & INFORMATICS
LENEE POWELL-WILSON DNP, MPA, BSN, FACHE
PORTFOLIO
My Skills & Experience
GET TO KNOW ME
My Background
I am a 25-year experienced healthcare leader, nurse, and creative explorer of new and innovative paths for improvement in patient and staff engagement outcomes. My focus as a Systems Thinking Nursing Operations Leader and Doctor of Nursing Practice in Health Systems Leadership and Informatics graduate, is to use Public Health, Health Informatics, human factor principles , statistical analytics, and Business Administration to create, plan, organize, implement, direct, evaluate, and maintain modernized process improvements for both patient and staff satisfaction.
EXPERIENCE
What I’ve Done
Lead clinical and non-clinical staff to recover revenue through payer negotiations, benefit determinations, and ensuring medical necessity is appropriate. My role as the healthcare knowledge leader provides me the opportunity to motivate staff through educating, developing, and presenting data analytics for tracking, trending, and reporting. I have created policies, mentored teams for new process changes, and participated in Lean projects for process improvement.
REVENUE OPERATIONS, NURSE MANAGER, DEPARTMENT OF VETERANS AFFAIRS
September 2022 - Present
December 2019 - September 2022
COMMUNITY CARE NURSE,
DEPARTMENT OF VETERANS AFFAIRS
Facilitate the approval of care for veterans to be seen by healthcare providers in the community. Manage various categories of care with the responsibility of consistently, strategically, and systematically moving contractual agreements with community partners through the contractual lifecycle.
August 2015 - December 2021
DOCTORAL GRADUATE
Explored and synthesized regulatory standards, policies and researched best practices to develop a patient safe and reliable operations policy manual for staff daily use. The resource tool was developed to create and maintain consistent, effective, and reliable clinic operations by using the Institute of Health Improvement’s Framework for Safe, Reliable, and Effective Care method and such standards as the Patient-Centered Medical Home standards and Center for Disease Control & Prevention guidelines.
ASSISTANT NURSE MANAGER,
DEPARTMENT OF VETERANS AFFAIRS
Lead and directed multi-disciplinary nursing and clerical staff caring for veterans in a complex outpatient clinic setting. Collaborated and interacted with interdisciplinary leaders and senior leadership to modernize processes and create policies for efficient and effective patient care experience.
May 2016 - December 2019
EDUCATIONAL HISTORY
Learning and Living
August 2016 - December 2021
Doctor of Nursing Practice, University of Illinois Chicago
During my educational experience I had the opportunity to create an evidence-based operations manual for a community program, participate in Collaborative-Based Participatory Research by collaborating with healthcare disciples to educate community members on mindfulness strategies, and learned about informatics in healthcare and the systematic approaches to workflow design.
January 2006 - May 2008
Bachelor of Science in Nursing, University of St. Francis
Learned and experience the foundations of healthcare, nursing, and the importance of providing safe, quality care to the patients served.
August 1992 - May 1994
Master of Public Administration, Southern University
Introduced to government processes and structures, and learned about U.S. administrative healthcare goals toward modernizing patient care. Discovered operational processes and leadership strategies.
August 1988 - May 1992
Bachelor of Science - Marketing, Southern University
Educated on business structures and economic basics. Learned about marketing principles and industry standards.
“Evidence-based Proffering for Positive Satisfaction Outcomes”